If you’re having trouble accessing your Amazon Prime on-demand content, it might be time to find out if Amazon Prime is down for you or for everyone. Determining the severity of the outage is the first step in figuring out what to do about it.
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When a major service like Amazon Prime Video goes down, you’re not alone. With so many people using Amazon’s service regularly, you’ll undoubtedly find other people talking about the outage and possibly offering solutions online. There are also websites specifically dedicated to reporting service outages that you can check.
Visit a status-checking website. Try Down Detector or IsTheServiceDown to see reports of Amazon Prime not working. The pages for each service are slightly different, but the page shows user reports of when the service was down, a 24-hour graph that breaks down the types of issues people are experiencing, and a live map that shows which areas users are reporting from.
Check social media. The Prime Video X/Twitter account may have information about a possible outage. It’s also a good idea to search for #amazonprimedown to see if anyone else has experienced the same issues.