Document and resolve issues much more easily
Step Recorder: The Free Windows Program for Creating Tutorials and Help Documents
Do you find it difficult to explain computer problems to support technicians over the phone or via text message? The Steps Recorder app can help you describe the problem. It uses screenshots and text descriptions to document the steps that led to the problem you are trying to solve.
By sending a Steps Recorder report, support technicians can accurately diagnose computer malfunctions and recommend appropriate troubleshooting solutions. This tutorial covers everything you need to know about the Steps Recorder app.
The Steps Recorder app was previously known as Problem Steps Recorder (PSR) in Windows 7 and 8.1. It's still the same app, but the interface and some features are slightly different. This tutorial focuses on using Steps Recorder on the Windows 10 and 11 operating systems. If you have a Windows 7 or 8.1 computer, consult Microsoft's documentation for the Problems Steps Recorder app.
