Don't panic

Razer Synapse is the software app that, when paired with Razer peripherals, helps you manage, customize, and get the most out of them. Sometimes, however, the software fails to detect your Razer gaming keyboard, mouse, or headset. Getting it to work can be frustrating, especially if you’ve previously set up a custom profile that you want to use.

The Razer Synapse not recognizing peripherals issue most commonly occurs with the mouse and keyboard. However, it can also happen with any peripheral, such as a headset, microphone, or other hardware that Synapse normally works with. This article will show you how to fix the Razer Synapse 3 and Razer Synapse 2 not recognizing peripherals issue.

There are several ways to troubleshoot your hardware, especially peripherals like your mouse and keyboard. You can remove them from your computer and install them on another device with Razer Synapse software to see if they can be detected.